Heritage Park Pontypridd, Trademark Collection By Wyndham, Pontypridd

The hotel is a mixed bag – the rooms were reasonably comfortable and had essential amenities like tea, coffee, and free bottled water, but some issues like black mold in the bathroom raised concerns. The service was a bit inconsistent, with pleasant staff but forgetfulness on orders. The location was convenient for exploring the Rhondda Valley but had its challenges. The dining experience was satisfactory but had timing issues with food availability. Overall, a decent stay with room for improvement.

My stay at the hotel was enjoyable overall. The room was large and well set out, but it looked nothing like the photo. The service was friendly, although there were a few hiccups. The location was convenient for my needs, and the dining experience was acceptable. The facilities were adequate for a comfortable stay.

The hotel has its ups and downs. The rooms were a little warm for my liking, and the lack of air conditioning made it a bit uncomfortable, especially on a ground floor without much security. However, the staff went above and beyond to assist me when I faced a challenge with my bank card. The location is good, offering easy access to various places in South Wales, and the dining experience was quite good with a choice of options. Overall, a mixed experience with room for improvement.