Heritage Park Pontypridd, Trademark Collection By Wyndham Hotel, Pontypridd
About the Hotel
Heritage Park Pontypridd, Trademark Collection by Wyndham, is set in the historical Rhondda Valleys, built on the site of the old Lewis Merthyr Colliery, which operated until 1983. This modern hotel integrates elegance and comfort with a focus on attentive service. With 43 luxurious en-suite bedrooms, it serves as a convenient base for both leisure and business travelers. The hotel’s restaurant, The Loft, emphasizes locally sourced ingredients and exquisite cuisine.
Location
Located approximately 25 miles from Cardiff, Heritage Park Hotel benefits from excellent transport links to major cities in South Wales. It is adjacent to the Rhondda Heritage Park, providing easy access to local historical attractions. The hotel is nestled in a scenic area that invites exploration of the surrounding picturesque valleys.
Rooms
The hotel features 43 en-suite bedrooms finished to high standards of comfort. Accommodations include deluxe executive suites with super king-sized beds, lounge areas, and complimentary beverages. Each room is equipped with modern amenities such as flat-screen televisions, work desks, and complimentary Wi-Fi access. 24-hour room service is available for added convenience.
Eat & Drink
Dining is centered around The Loft restaurant, which offers a variety of dishes crafted by skilled chefs using locally sourced ingredients. Guests can enjoy an extensive drinks menu, including an expansive selection of wines, beers, and cocktails. The outdoor patio provides a relaxing space for diners during warmer months, enhancing the overall dining experience.
Leisure & Business
The hotel provides a fully-equipped gym featuring the latest fitness technology and a range of equipment. Business facilities include versatile function spaces such as the Rhondda Suite, which can accommodate up to 200 guests for conferences or events. Additional services such as express check-in, wake-up calls, and tailored catering options are also offered.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Hiking
- Horseback riding
- Cycling
- Golf course
- Fishing
Services
- Room service
- Housekeeping
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Garden area
- Leisure/ TV room
Room features
- Heating
- Garden furniture
Location
Reviews and Ratings
The hotel is a mixed bag – the rooms were reasonably comfortable and had essential amenities like tea, coffee, and free bottled water, but some issues like black mold in the bathroom raised concerns. The service was a bit inconsistent, with pleasant staff but forgetfulness on orders. The location was convenient for exploring the Rhondda Valley but had its challenges. The dining experience was satisfactory but had timing issues with food availability. Overall, a decent stay with room for improvement.
My stay at the hotel was enjoyable overall. The room was large and well set out, but it looked nothing like the photo. The service was friendly, although there were a few hiccups. The location was convenient for my needs, and the dining experience was acceptable. The facilities were adequate for a comfortable stay.
The hotel has its ups and downs. The rooms were a little warm for my liking, and the lack of air conditioning made it a bit uncomfortable, especially on a ground floor without much security. However, the staff went above and beyond to assist me when I faced a challenge with my bank card. The location is good, offering easy access to various places in South Wales, and the dining experience was quite good with a choice of options. Overall, a mixed experience with room for improvement.
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